How we work
Learn more about our work processes and key values. Team members from different disciplines share their expertise, thoughts, and knowledge.
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How to speak Improvement Kata
When you walk around our office on a regular working day you can hear (or read on Slack) a lot of these sentences: “We have to do an RCA.” “Do you know the target condition for this process?” “I think we need a new challenge for this process.” I can imagine that you don’t know what we’re talking about. Read on to learn.
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One LMS, multiple perspectives: how we bring them together
The people behind Easy LMS don’t see the system the same way our clients do. Why is that? Does this cause any problems? And what do we do to improve?
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Never underestimate the value of sharing knowledge
Sharing is caring. Not only does this apply to food, cars, and tools, but certainly to knowledge too. A culture of sharing knowledge helps in establishing quality. Learn how we keep everyone up-to-date about our daily work and new trends.
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First impressions matter: what we learned while improving our client onboarding
Effective onboarding is key to giving a good first impression of a product. You don’t get a second chance, so it better be good.
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How we adapted our work life during the Corona crisis
Who would have ever thought that the world would change so much in a few weeks just because of a virus? To execute our daily work, we had to come up with a plan B. Read how we went from working at the office to fully remote in such a short time and still managed to get work done.
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Our 4 mantras for feature requests
Feature requests give us insightful information about what to build, but they can also pose a challenge to our own plan and vision for Easy LMS. Luckily for us, we found a few mantras that help us strike the perfect balance.
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World domination, one language at a time!
Ok, so maybe world domination isn’t our actual goal, but the localization of our product is a really important part of enabling our tool to be as accessible as possible to as many people as possible, all over the globe.
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Meet Intercom, our Concierge Owl
We want to give our clients the best customer experience they’ve ever had. But we can’t do that by ourselves. We need help. Meet our Concierge Owl: Intercom. This support platform opens the door to our clients.
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From idea to kick starter launch: how we started our Help Center
Answering the same questions over and over again. There should be a more efficient way to handle this, while quality isn’t hurt. We came up with an extensive Help Center with over 170 informative articles to get you started. Read how we launched our knowledge base.
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7 ways we’ve made Easy LMS user-friendly
We want to give our clients the best user experience. It takes a lot of steps and mistakes to get there. We share the good, the bad, and the ugly.
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How we maintain the quality of your academy using visual regression testing
Changes in one component can have unwanted effects in others. Visual regression testing enables us to deal with this problem, before it makes its way to our end users.
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Why we have target conditions instead of targets
To meet their targets, employees overlook a lot. Not a desirable situation. Just like being stressed out by all the targets you have to meet. Have you ever thought of using target conditions instead? We use them, and will explain to you why.
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The art of reviewing
Reviewing each other’s work is an important quality control measure. We take time for that. In this article, we reveal our favorite review method and why it is best to take the time rather than rush.
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5 reasons why client feedback is important to us
Client feedback is an important part of growing a business. It guides and informs our decision-making, and influences our product roadmap. Read more reasons why client feedback is so important to us.
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What we do to make Easy LMS accessible
Accessibility and user-friendliness is usually a rare topic of conversation when it comes to software. At Easy LMS it’s not. It is one of our main priorities.
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Team spirit for the win
Work hard, play hard. There are multiple ways to strengthen team spirit. In this article we tell you about all the fun stuff we do.
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Improve every day with Kaizen
It's almost impossible to put improvements for your organization on the agenda and ultimately get these implemented. That is why we started with Kaizen for fast, effective, and immediate results.
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Flow and deep concentration: creating a productive working environment
Flow is a powerful tool to improve your performance. At Easy LMS we stimulate the flow state. Because, well, the price of distraction is bigger than you can imagine.
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How we talk to our clients
Communication is key. We experience that every day. This article explains why we use a light-footed tone in our communication, and why we sometimes need to be firm.
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Bugs happen. How do we fix them?
When we handle bugs, they follow a certain flow. In this in-depth article we tell you every step in the process. From discovery, until notification of a fix.