How we work
Learn more about our work processes and key values. Team members from different disciplines share their expertise, thoughts, and knowledge.
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Aim up and compare down
By comparing up to ideal solutions or people, you’re setting yourself up for a lot of frustration. Instead, aim up and compare down to celebrate your achievements.
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From translation to localization: our first steps
Our clients come from all over the world. Having Easy LMS available in a variety of languages is important to us. But how did that all start? And where do we stand today?
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How we use EventStorming to make our processes clear
A lot of knowledge about our processes is stored in the heads of our employees. To learn and improve as a company, we need to get that knowledge out in the open. I’m going to show how EventStorming helped us with that.
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We asked, you answered! What did you learn in 2020?
Read about how Eléonore and Priscila came up with an essay contest for our clients and visitors, the response we got from them, and what we learned from their experiences in 2020.
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Why we are building Easy LMS in a microservice architecture | Development Talks
In the interview series Development Talks, we give you a look behind the scenes of our developer processes. This time we spoke to our former back-end developer, Thomas. He explained to us why we use a microservice structure at Easy LMS. What is it? And how does it contribute to a better for our company and its clients?
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Why improvements and maintenance are as important as new features | Development Talks
In the interview series Development Talks, we give you a look behind the scenes of our development processes. This time Joey, one of our back-end developers, spoke. He explained to us why working on maintenance is as important as building new features. What do we consider as maintenance? And how do we do it?
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The holy grail for translations: single item flow
Since achieving single item flow for our development process, we’ve been working towards achieving the same for our translation process. Searching for the holy grail you might say. Impossible … or not?
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Making mistakes is OK, as long as you learn from them
We don't see making mistakes as a bad thing. It's the other way around. Something that went wrong will show us where we can learn and what we have to improve. Want to know how? Read on.
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Mob programming - 5 developers on a single computer?!
Pre-corona. Five developers in a room are looking at a big screen. Four of them are discussing, the other one is typing. A buzzer sounds. Everyone shifts one place and goes on as if nothing happened. What’s going on here?
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Improving daily work is more important than doing daily work
How to prevent overtime, stress, and burnout by prioritizing the improvement of daily work over doing daily work.
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Beta features let you experience new functionality faster!
We want to understand how real users use Easy LMS and tailor it to their needs. That’s why we release important features in beta. Stop. What does beta mean? This article will explain.
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Who is Knowly?
You've probably noticed an owl hanging out at Easy LMS ... we call him Knowly! But who is Knowly, and where did he come from? Here's a little story about our favorite owl.
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How we made our most read help articles multilingual
Learning a software product happens better and faster in your native language. That’s why we made our Help Center available in more languages than English. But how do you translate hundreds of articles without all the structural work?
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Why we don't have a roadmap
A lot of companies share their roadmap enthusiastically with their clients. Although our clients ask for our roadmap now and again, we do it a bit differently here at Easy LMS.
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How we inform you about new features
When we release a new feature, we want you to benefit from its added value. The sooner the better! Getting you up and running with a feature is so important to us that we have an entire process for writing articles and announcing new features.
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How to speak Improvement Kata
When you walk around our office on a regular working day you can hear (or read on Slack) a lot of these sentences: “We have to do an RCA.” “Do you know the target condition for this process?” “I think we need a new challenge for this process.” I can imagine that you don’t know what we’re talking about. Read on to learn.
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One LMS, multiple perspectives: how we bring them together
The people behind Easy LMS don’t see the system the same way our clients do. Why is that? Does this cause any problems? And what do we do to improve?
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Never underestimate the value of sharing knowledge
Sharing is caring. Not only does this apply to food, cars, and tools, but certainly to knowledge too. A culture of sharing knowledge helps in establishing quality. Learn how we keep everyone up-to-date about our daily work and new trends.
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First impressions matter: what we learned while improving our client onboarding
Effective onboarding is key to giving a good first impression of a product. You don’t get a second chance, so it better be good.
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How we adapted our work life during the Corona crisis
Who would have ever thought that the world would change so much in a few weeks just because of a virus? To execute our daily work, we had to come up with a plan B. Read how we went from working at the office to fully remote in such a short time and still managed to get work done.
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Our 4 mantras for feature requests
Feature requests give us insightful information about what to build, but they can also pose a challenge to our own plan and vision for Easy LMS. Luckily for us, we found a few mantras that help us strike the perfect balance.
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World domination, one language at a time!
Ok, so maybe world domination isn’t our actual goal, but the localization of our product is a really important part of enabling our tool to be as accessible as possible to as many people as possible, all over the globe.
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From idea to kick starter launch: how we started our Help Center
Answering the same questions over and over again. There should be a more efficient way to handle this, while quality isn’t hurt. We came up with an extensive Help Center with over 170 informative articles to get you started. Read how we launched our knowledge base.
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7 ways we’ve made Easy LMS user-friendly
We want to give our clients the best user experience. It takes a lot of steps and mistakes to get there. We share the good, the bad, and the ugly.
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How we maintain the quality of your academy using visual regression testing
Changes in one component can have unwanted effects in others. Visual regression testing enables us to deal with this problem, before it makes its way to our end users.
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Why we have target conditions instead of targets
To meet their targets, employees overlook a lot. Not a desirable situation. Just like being stressed out by all the targets you have to meet. Have you ever thought of using target conditions instead? We use them, and will explain to you why.
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The art of reviewing
Reviewing each other’s work is an important quality control measure. We take time for that. In this article, we reveal our favorite review method and why it is best to take the time rather than rush.
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5 reasons why client feedback is important to us
Client feedback is an important part of growing a business. It guides and informs our decision-making, and influences our product roadmap. Read more reasons why client feedback is so important to us.
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What we do to make Easy LMS accessible
Accessibility and user-friendliness is usually a rare topic of conversation when it comes to software. At Easy LMS it’s not. It is one of our main priorities.
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Team spirit for the win
Work hard, play hard. There are multiple ways to strengthen team spirit. In this article we tell you about all the fun stuff we do.
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Improve every day with Kaizen
It's almost impossible to put improvements for your organization on the agenda and ultimately get these implemented. That is why we started with Kaizen for fast, effective, and immediate results.
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Flow and deep concentration: creating a productive working environment
Flow is a powerful tool to improve your performance. At Easy LMS we stimulate the flow state. Because, well, the price of distraction is bigger than you can imagine.
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How we talk to our clients
Communication is key. We experience that every day. This article explains why we use a light-footed tone in our communication, and why we sometimes need to be firm.
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Bugs happen. How do we fix them?
When we handle bugs, they follow a certain flow. In this in-depth article we tell you every step in the process. From discovery, until notification of a fix.
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Why we don’t do overtime
Overtime is part of the job. At least that's what a lot of employers and employees think. We disagree.
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How we use Scrum
How can you get complex projects off the ground, finish them on time, and stay within budget? Our answer: Scrum.
