Choosing a company to send your parcel, package, and even letters is not something that you can just do lightly. It is because you would need to put all your trust to the courier to deliver your important shipment safely and without damages whatsoever.
For you to be able to select the best courier out there when you simply write a letter or send your products to your customers you can follow these tips.
Experience
Before anything else, you would want to check how extensive and long the company’s experience is. You might want to ask or check how long the courier service has been operating. A company that is established would have a better understanding on the care and urgency that need to be put in each single delivery. It would use trusted ways and packaging materials like black poly mailers to ensure the safety of the stuff inside.
Reputation
A reputable courier is a company that has earned a lot of people’s trust, not only the senders but also the receivers. From feedbacks, reviews and word of mouth you would be able to know what company you could put your trust on.
Location
One of the most important factors that need to be addressed immediately knows which countries the courier service has operations in. Delays might happen if you want your parcel or letter to be sent to certain countries since the company would need to outsource to other services. Aside from having delays, you might also need to pay more for the extra service.
Support
The way the staff of the courier service treat you is another factor to consider. You would be interacting with them often, especially if you have concerns about your package. The courier you choose should have employees that would know how to talk to you and not make you worry even more. Also, when you are choosing a courier service, you would want an employee who is able to explain all the important details regarding the kind of service they provide. You should also be able to contact them whenever you need to. The availability of a customer service and the facility on how you can get support from them are vital, too.
Insurance
When you send expensive and very fragile items, you should choose a courier that would ensure you that your package would reach its destination in pristine condition. Check the coverage of the company’s insurance. Damage is not just the problem you would have; theft and losses are also common. You might need to pay a bit of extra, but you would be sure that your valuable package is insured.
Tracking
It is recommended to choose a courier company that allows you easy access to tracking and monitoring of the delivery. Most trusted companies have apps that would let you know exactly where your package is. Also, they have websites that would give you the terms and conditions, FAQs and more. Before you make a choice make sure of this factor.